Warranty Details
| PRODUCTS | RESIDENTIAL | COMMERCIAL |
|---|---|---|
| Bainarte by LBFC Products | 10 Years | 10 Years |
| Diverters | 10 Years | 10 Years |
| Wellness Multi-Function Showers | 10 Years | 5 Years |
| Brass Showers | 10 Years | 5 Years |
| Brass Hand Showers | 10 Years | 5 Years |
| Brass Faucets | 10 Years | 5 Years |
| Brass Spout | 10 Years | 5 Years |
| Kitchen Mixers | 10 Years | 5 Years |
| Kitchen Mixers – Rubber Tube & Flexible Tube | 3 Years | 2 Years |
| Kitchen Mixer – Pull Out Tube | 3 Years | 2 Years |
| Concealed Cistern | 10 Years | 5 Years |
| Bath Accessories – PVD Finishes | 5 Years | 3 Years |
| Shower Hose – PVD Finishes | 1 Years | 6 Months |
| Sanitary Ware – Vitreous China | 10 Years | 5 Years |
| Sanitary Ware Special Finishes (Matt/ Glossy/ Electroplating For Basins & WC) | 3 Years | 2 Years |
| Marble & Onyx Basins | 3 Years | 2 Years |
| SS/PVD Finish Wash Basins | 3 Years | 2 Years |
| SS/PVD Finish Pedestal Basins | 3 Years | 3 Years |
| Toilet Seats Soft Close Mechanism | 1 Years | 6 Months |
| Intelligent Toilet Seat Cover & Remote | 3 Years | 1 Years |
| Other Allied Products | 1 Years | 6 Months |
Register Your Warranty – Secure Your Coverage Within 30 Days!
Ensure your LBFC product is protected by registering your warranty within 30 days of purchase. Warranty registration is essential to activate your coverage and enjoy hassle-free support. Failure to register within this period will result in warranty lapse, making you ineligible for claims. With LBFC’s premium warranty, you get assured quality, durability, and customer support for your luxury faucets and bath accessories. Secure your investment today and experience peace of mind knowing your product is backed by our commitment to excellence. Register now to enjoy uninterrupted warranty benefits and long-term product reliability. Don’t wait—activate your warranty now!
What is Not Covered
The LBFC warranty does not cover damage arising from improper use, unsuitable installation conditions, external environmental factors, or normal product ageing.
- Incorrect water pressure
- Hard water damage
- Limescale deposits
- Corrosion caused by poor water quality
- Freezing damage
- Fire
- Flood
- Natural disasters
- Chemical exposure
- Commercial misuse
- Unauthorized repairs
- Modification of products
- Improper storage before installation
- Transit damage after customer delivery
Transportation
Products damaged during transportation after delivery acceptance are not covered under warranty. Any visible transport damage should be reported immediately upon delivery so appropriate action can be taken.
Inspection Process
Every warranty claim is inspected by LBFC technical personnel. Photographs, videos, or physical inspection may be requested before warranty approval. Repair or replacement will only be carried out after successful verification of the reported defect.
Labour Charges
Warranty covers replacement of defective products only. Installation, removal, plumbing labour, transportation, site visit charges, or any associated service costs may be chargeable unless otherwise specified by LBFC.
Spare Part Availability
Replacement components may differ slightly in appearance due to continuous product improvements while maintaining equivalent quality, performance, and functionality.
Claim Procedure
To process a warranty claim quickly, customers are requested to follow the steps below:
- Register the warranty.
- Contact LBFC Customer Support.
- Share the purchase invoice.
- Provide product photographs or videos.
- Inspection by LBFC.
- Warranty approval.
- Repair or replacement, if applicable.
Limitation of Liability
LBFC shall not be liable for indirect, incidental, or consequential damages including property damage, loss of use, business interruption, accommodation expenses, plumbing charges, or any other expenses arising from product failure.
Warranty Transfer
Warranty applies only to the original purchaser and the original installation location unless otherwise approved in writing by LBFC.
Service Response
Our support team aims to acknowledge warranty requests within 7 business days. Inspection and resolution timelines may vary depending on product availability, service location, and the nature of the warranty claim.